Current topics (6)

New firmware update available for SaltoKS Escutcheons
ℹ️ Aktuelle Information zur E-Rechnungspflicht ab 01.01.2025 (Deutschland)
ℹ️ NEU: Quickpay QR Code auf Überweisungsrechnungen aktivieren
ℹ️ Verfahrensdokumentation leicht gemacht mit Smartdocu®
▶️ Video: Webinar Digitalisierungsgipfel

General (12)

Änderung MwSt-Satz für Verpflegungsleistungen in Deutschland zum 01.01.2024
Automatic Import of Public Holidays and School Holidays
How can I create print templates for offers and booking confirmations
Duplicate recognition in the guest administration
Guest data import from external systems

ASSA ABLOY Vostio Schnittstelle (2)

 

Inbetriebnahme und Einrichtung der ASSA ABLOY Vostio Schnittstelle
Wie funktioniert die ASSA ABLOY Vostio Integration?

Calendar (3)

How to change the room order in reservation calendar
Move reservations in calendar
About the status colors

Channelmanager (24)

  

Dynamic Packaging Information
Why was a booking placed on the sandbox when rooms are still available?
ℹ️ Update Channel Manager Interface - Automatic Processing of Modifications and Cancellations

Customer Alliance Integration (1)

How does the Customer Alliance integration work?

Das neue maidConnect 2.0 (2)

Create a new user/maid for maidConnect
How does the new maidConnect work?

Datev Integration (2)

Datev-Buchungsdatenservice - Einrichtung und monatliche Datenübergabe
Create monthly export for your accountant

The Organizer (2)

What´s the Organizer?
How does the Organizer work?

The Salto KS Integration (3)

Daily processes in Salto KS
Preparation for activating the SALTO interface
What's SALTO KS - keys as a service?

eStatistik .core Integration (germany only) (3)

Establishment of eStatistics .core interface
Send statistics to your responsible state office
What is eStatistik .core?

feratel interface (2)

Daily work with the feratel interface
Preparation for activation of the feratel interface

Finances (11)

Search / display all payments for an invoice
Create a credit note
Cancel / modify a cash book entry
Book open payments
Create an invoice with a different payment term

Gastfreund Schnittstelle (1)

 

Wie funktioniert die Gastfreund-Integration?

gastronovi Integration (2)

Setup of the gastronovi interface
Daily processes with the gastronovi interface

Voucher handling (3)

Redeem vouchers
Information about voucher handling
Sale of Vouchers

Happy Hotel Yield & Revenue Management (2)

What is Happy Hotel Yield & Revenue Management
How do I activate the interface to happy hotel?

HQ Revenue Integration (1)

How do I connect HQ Revenue with 3RPMS®?

Cash register security regulation (germany) (3)

Changes with the introduction of the German Cash Register Security Ordinance
Was ist der DSFINV-K Export und wo löse ich ihn aus?
Was muss ich bei einem Ausfall der TSE tun?

Services (5)

Included services / inclusive services
Add services to a reservation
Change service period
Create new service
Assign services to buttons / tiles

NEW: The digital Guest Journey (7)

Learn more about the modules Automailer, Online Check-In and Self Checkout

I. The Automailer
I. The Automailer - how do I create a new mail plan?
II. The Online Check-In module
II. The Online Check-In module - how do I set it up?
III. The Self Checkout

Rates & restrictions (4)

Restriction check when creating bookings
What's the difference between room-based and occupancy-based room rates?
How can I activate occupancy based room pricing (OBP)?
How can I create Long-Stay discounts?

Reservations (17)

Billing for services without associated room reservation (Paymaster / transfer bill)
Working with contingent bookings
automatic insertion of the cancellation periods stored in the system in e-mail templates
Cancel check-in / check-out
Create a group reservation

RKSV (nur Österreich) (2)

How do I create an inspection document?
How can I export my RKSV data entry protocol (DEP 7)?

About GDPR (5)

Everything related to the European general data protection regulation
Do I need a guest's consent to store guest data?
The new DSGVO-compliant registration form
GoBD contra DSGVO: how long can / may / must I store data in 3RPMS®?
How can I give a customer information about the stored data according to GDPR?
What do I need an order processing agreement for?

Statistics & reports (3)

Overview "cancelled revenue"
What are statistics groups?
How does the booked turnover differ from the invoiced sales?

Stripe Integration (8)

I get an error message when trying to save Expedia or booking.com Virtual Credit Cards
Connect Stripe to 3RPMS® and initial configuration
What does entries with "payment incomplete" in Stripe mean?
What is Stripe?
What functions does the Stripe interface have?

Troubleshooting (7)

Bookings can no longer be opened in the booking plan on mobile devices
When printing an invoice, a second blank page is printed (Safari Browser)
When printing, a path is printed
Disable Pop-up Blocker (google Chrome)
Disabling the Pop-up Blocker (Safari)

Search our knowledge base

Browse by Topic

Copyright © 2024 3RPMS® Support - All rights reserved.
Helpdesk software - powered by osTicket

Please Wait!

Please wait... it will take a second!