What is the status "completed" for in the invoice archive

Last Updated 5 months ago

Occasionally there are situations in which the payment amount does not match the invoice amount and a further reminder does not make sense.

For example, if the shortfall is only a few cents or if only a partial payment has been made due to a completed collection process. Since in these cases the invoice would always remain in the open payments and also in the dunning process, there is the option of setting an invoice to completed - despite a mismatched payment:

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If you set an invoice to "closed" or "irrecoverable", the invoice will no longer be listed in the open payments or in the dunning process.

If necessary, both statuses can be reset at any time in the invoice archive.


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